The 2018 Summit Agenda is below.

Please check back for updates as additional session details are made available.

Signature Sessions feature some of the most important names and companies in the patient flow and transfer logistics. Register early to secure a seat where you will hear insights from the biggest and boldest transfer center operations executives, top industry experts and peers.

Sessions for the 2018 Patient Flow Summit include:

  • Mastering Adversity: Triumph Through Change and Inspire Compassionate Leadership
  • EMTALA Cobra & The Transfer Center: Your Role in Charming The Snake
  • Transfer Center: The Quarterback Model
  • Best In Class Customer service and It’s Impact on Patient Outcomes
  • Air Transports and Your Transfer Center, An Important Relationship
  • Operations Management in Service Delivery Organizations

6:00 pm – 8:00 pm
Registration and Opening Reception

7:00 am – 8:00 am

8:00 am – 10:00 am
Welcome and Signature Session: Transforming Patient Lives: The Heart and Soul of Health Care, Allison Massari

10:30 am – 12:00 pm
Signature Session: Why Hospitals Should Fly – Focus on Patient Safety and Changing Culture, John Nance

12:00 pm – 1:00 pm

1:30 pm – 2:30 pm
Breakout Session I: The Key Components to Implement Successful Hospital Wide Throughput to Optimize Patient Flow Management, Darryn Dunbar

2:45 pm – 3:45 pm
Breakout Sessions II: Dartmouth Hitchcock Medical Center: TC QB Model, John Huntington and Team

4:00 pm – 5:00 pm

5:00 pm – 6:00 pm
Networking Reception

7:00 am – 8:00 am

8:00 am – 10:00 am
Signature Session: Moving from Task to Touch, Brooke Billingsley

10:30 am – 11:30 am
Breakout Session I: Learning to Speak CFO-Bringing the Transfer Center under Care Management, Judy Raimo and Molly Rank

11:30 am – 1:00 pm

1:00 pm – 2:00 pm
Breakout Session II: TC Operations and Checklist, Kevin Meek

2:15 pm – 4:15 pm
Breakout Session III: PF Optimization Project, Connie Wroblewski

6:00 pm – 9:00 pm
Attendee Appreciation Party


8:00 am – 9:00 am

9:00 am – 10:00 am
Breakout Session I: EMTALA Cobra & The Transfer Center: ” Your Role in Charming The Snake”, Norm Dinermann

10:30 am – 11:30 am
Signature Session

11:30 am – Noon
Closing, Box Lunch and Departures: Darin Vercillo, Central Logic


Come share best practices with industry experts and hospital peers at healthcare's premier patient flow event

©2018 Patient Flow Summit Inc

Contact Us [email protected] (952) 237-7275