Meeting Detail Questions

  • What are the dates of the conference?
  • Where is the conference being held?
  • Who should attend the conference?
  • What is included in the registration fee?

Registration Questions

  • How do I register?
  • Are there special room rates at the JW Marriot?
  • Will I receive a confirmation for my registration?
  • What is included in my conference registration?
  • Does the registration fee include air transportation and hotel accommodations?
  • What if I change my mind?
  • How can I qualify for a complimentary registration?
  • How will I know if I am registered?
  • How can I pay for the conference?
  • What if I can no longer attend, and I want to send a substitute?
  • Do you offer Group registration discounts?
  • Do you offer one day/single day passes?
  • How do I obtain a invoice or receipt?
  • Will there be on-site registration?

Fee Questions

  • How much is the registration fee?
  • What forms of payment are accepted?
  • Is there a discount for multiple registrations from one company?
  • What is the refund policy?
  • Is there anyway to obtain a complimentary registration (great place to push for customer presenters!)

Continuing Education

  • Will I receive Continuing Professional Education (CPE), Continuing Education Credits (CEC) or Continuing Education Units (CEU’s)?
  • What are the requirements to receive full Continuing Education Credits for the Conference?
  • What if I have to leave early? Can I get my credits adjusted?
  • Will I receive Continuing Professional Education (CPE), Continuing Education Credits (CEC) or Continuing Education Units (CEU’s)?

Session Questions

  • Are you accepting applications for customers to present at the conference?
  • How to submit an application to present at the conference?
  • How do I figure out what sessions to attend?
  • Are there multiple tracks at the conference?
  • Is there an opportunity to be a panelist, presenter, or co-presenter?
  • Where do I register for breakout sessions?
  • How do I select my sessions?
  • When can I register for sessions?
  • What if I change my mind on sessions after I have registered? How do I change my schedule?
  • Will the presentations be available to download pre,during or post conference?
  • Can I just between tracks or do I need to stay in one track the entire time?

Hotel Questions

  • What Hotel should I stay at during the Conference?
  • Do I have to stay at the conference hotel?
  • I noticed that registrants have to pay a $150 charge for not staying at the host conference hotel. Do I have to pay this is I elect to stay at another hotel or with friends?
  • What time is check in and check out at the hotel?
  • What if I arrive and my hotel room is not available for check in? What should I do?

Travel Questions

  • What airport should I fly into?
  • How do I get from the airport to the conference hotel/venue?
  • If I drive, where can I park?
  • Is parking reimbursed?

General Conference Questions

  • Do I need to be a client to attend this conference?
  • Are partners allowed to attend the conference without being a sponsor?
  • What should I wear?
  • What happens if there is a schedule change?
  • Who do I contact if I have a complaint?
  • What meals will be served at the conference?
  • My company requires me to provide a certificate of participation in order to be reimbursed. Who Do you offer a certificate and who do I work with to get this completed?
  • How do I get the most out of the conference?
  • If I have specific questions that aren’t addressed here, who can help me?
  • Can I bring a guest to the conference?
  • What can my family do during the conference?
  • Can my spouse attend the “fun” elements of the conference?
  • What is the age limit for the conference?
  • Who do I contact if I have special dietary needs?
  • What is the weather like in “X” ?
  • Do I need to wear my badge?

Sponsorship Questions

  • How do I get information about sponsorship opportunities?
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